The Family First Scheme ensures that families who are struggling receive the best possible help at an early stage with a single point of contact.
We work with the family to:
- Build trust
- Address a range of social and health issues
- Accompany them to appointments
- Make home visits and give one-to-one support
- Make specialist referrals for different family members
- Help them return to school, community and local services
- Assist family members into employment or improve their chance of getting a job
Please use the links below to find out more information:
In December 2012 the Government published their Working with Troubled Families – a guide to the evidence of good practice.
More recently there has been a move to Troubled Families Phase 2 (TF2) which came into Bolton in January 2015 as an early adopter of the programme. The Government National Programme is aimed at improving the lives of families struggling to cope and in supporting them to play a stable role in their own communities.
Bolton Council and its partner organisations are working more closely together to ensure that services are joined up. This will make it possible for the Council to:
- identify families who are eligible for help and support
- ensure services across a range of organisations are coordinated and focussed on families with the most pressing and complex needs
- participate in local and national research to assess how well the programme is working in delivering better long term outcomes for families and in making services more effective
Families with a range of problems often struggle to get the right help and support at the right time.
To address this, we are working across organisational boundaries with partners to ensure that families with the most serious issues receive co-ordinated help and support when it is most needed.
For this reason, with the help of our partners we are working to identify families experiencing at least two of the issues listed below so that early help can be offered to those with the most pressing needs:
- Crime and anti-social behaviour
- Education, children not in school
- Worklessness, adults on out of work benefits
- Young people, not in employment, education or training
- Problems with drugs and/or alcohol
- Physical or mental health problems
- Domestic violence and abuse
- Families at risk of homelessness or unmanaged debt
To proactively assess those eligible, personal information is shared between departments of the Council and between the Council and its partner organisations to understand which families experience two or more of the issues listed earlier.
In addition we and our partners directly refer families who will benefit from coordinated support.
Only the minimum necessary information is shared on a 'need to know' basis.
Interested and want to find out more?Read our Service Level Agreement (SLA) for schools
Complete the SLA Agreement Form