The Family First Scheme ensures that families who are struggling receive the best possible help at an early stage with a single point of contact.


We work with the family to:

  • Build trust
  • Address a range of social and health issues
  • Accompany them to appointments
  • Make home visits and give one-to-one support
  • Make specialist referrals for different family members
  • Help them return to school, community and local services
  • Assist family members into employment or improve their chance of getting a job

Please use the links below to find out more information:

In December 2012 the Government published their Working with Troubled Families – a guide to the evidence of good practice.

More recently there has been a move to Troubled Families Phase 2 (TF2) which came into Bolton in January 2015 as an early adopter of the programme. The Government National Programme is aimed at improving the lives of families struggling to cope and in supporting them to play a stable role in their own communities.

Bolton Council and its partner organisations are working more closely together to ensure that services are joined up. This will make it possible for the Council to:

  • identify families who are eligible for help and support
  • ensure services across a range of organisations are coordinated and focussed on families with the most pressing and complex needs
  • participate in local and national research to assess how well the programme is working in delivering better long term outcomes for families and in making services more effective

Interested and want to find out more?

Use our   Contact Form
Email us
Call us     01204 338133

Read our Service Level Agreement (SLA) for schools

Complete the SLA Agreement Form